The Key Steps of Government Business Transformation

07 Jul

The Key Steps of Government Business Transformation

Although modernizing agency business processes and applications may seem a bit daunting, decision-makers and department leads can update and transform their operations by adopting the right business management tools. According to various reports, roughly 77 percent of agency IT budgets for FY 2017 are being spent on operations and maintenance, much of which is going to legacy IT applications. Legacy applications often create more complexity, scale poorly, and are rarely custom-built to address the unique needs of the government sector.

At NetComm, we believe there is a better approach through next-generation technology. Below is our perspective on what key tenets government executives should follow to improve their agency’s business processes and workflows.

Cloud is the wave of the future

There is no doubt that cloud technologies are the future of government. In many cases, adopting SaaS-based business solutions is the first step in developing a modernization vision and goals that are consistent with the broader policy objectives and strategies of the agency. With the FedRAMP program accelerating the pace of compliance approvals, most government  departments are actively working with or piloting at least a couple of cloud-based applications.

When it comes to implementing analytics tools and business management technologies, the cloud can be a major enabler. The ongoing maintenance of on-premise systems alone could be daunting enough to discourage many organizations from launching pilots. By contrast, with cloud-based platforms, there is no need to setup infrastructure (hardware, operating systems, databases, application servers, etc.), create new integrations or deal with incompatibility issues.

Solving for critical needs

Every day, we see our government customers produce massive amounts of inbound data. It can be difficult to organize, manage and extract insights from these large, diverse data sets. At the same time, agencies have to deal with shrinking budgets, tightening regulation, lack of visibility, stringent reporting requirements and other demands. As a result, government leaders need to make operational efficiency and reporting transparency a key priority.

In order to meet these mounting challenges, government leaders should identify their most critical needs within HR, Finance, Business Operations, and other departments, and adopt solutions that create consistent workflows, faster business management and document processing, and reliable reporting.

Looking ahead

In 2017, the Federal IT agenda actively emphasizes the need to make government “smarter” and more efficient. The White House's budget proposal for fiscal year 2018 cuts civilian spending, which means that agencies will need to do more with less.

The proposal requests $25 million for the Information Technology Oversight and Reform Fund (ITOR), a $2 million reduction from the enacted fiscal year 2017 level.

According to the budget request, ITOR supports four government wide goals: to ensure that IT investments stay within their budgets and deliver on time, to help agencies deliver IT services at maximum efficacy, to expand the use of data and analytics to support agency IT portfolio management and to advance cross-agency cybersecurity initiatives.

It’s clear that these priorities will set forth the Federal IT agenda and will likely dictate the next wave of technology adoption. Agencies looking to get a head start can contact us for advice and recommendations at

NetComm Beacon has comprehensive business management capabilities that improve our customers’ speed, efficacy, and effectiveness, and are custom-built for the Federal sector.